Privacy Policy for Prowl Owl
At Prowl Owl, accessible from prowlowl.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Prowl Owl and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Prowl Owl. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Prowl Owl follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Prowl Owl uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Prowl Owl.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Prowl Owl, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Prowl Owl has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Prowl Owl's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Prowl Owl does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Service Liability Disclaimer
No Liability for Service Failures or Business Impact.By using our services, you acknowledge and agree that:
(a) Service Availability: We do not guarantee continuous, uninterrupted, or error-free operation of our services. We shall not be liable for any personal, commercial, financial, or business harm, loss, or damage of any kind arising from service failures, interruptions, malfunctions, or unavailability.
(b) Monitoring Limitations: Our monitoring services are provided as supplementary tools and should not be relied upon as your sole means of business protection or monitoring. You are solely responsible for maintaining appropriate backup systems and business continuity plans.
(c) Release from Claims: By using our services, you hereby release, discharge, and hold harmless Prowl Owl and its officers, directors, employees, agents, and affiliates from any and all claims, demands, actions, causes of action, damages, costs, expenses, and liabilities of any kind arising from or related to your use of our services, including but not limited to business losses, missed opportunities, or damages resulting from service failures.
(d) Data Processing Disclaimer: While we take reasonable measures to protect your data, we shall not be liable for any loss, corruption, or unauthorized access to your data, regardless of the cause, including but not limited to system failures, security breaches, or third-party actions.
(e) Assumption of Risk: You acknowledge that you use our services at your own risk and that any reliance on our services for critical business operations is done at your own discretion and risk.
GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR) for all EU residents. This section outlines your rights and our data processing practices.
Data Processing Information
What data we collect
Personal Data: Email address, name (if provided)
Usage Data: Website monitoring data, IP addresses, browser information
Technical Data: Screenshots, monitoring configurations, job results
Why we process your data
Legitimate Interest: To provide website monitoring services
Contract Performance: To fulfill our service obligations
Legal Compliance: To meet regulatory requirements
Your rights under GDPR
Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Portability: Export your data in a machine-readable format
Right to Object: Object to processing of your data
Right to Restrict: Limit how we process your data
Data retention
Account Data: Retained while account is active
Monitoring Data: Retained for 12 months after job completion
Logs: Retained for 6 months for security purposes
Marketing Data: Retained until consent is withdrawn
To exercise your rights or for questions about data processing, contact us at: support@prowlowl.com
Your Data Rights
Access My Data
Get a copy of all personal data we have about you
Delete My Data
Request deletion of your personal data
Export My Data
Download your data in a portable format
Correct My Data
Update or correct inaccurate information